Salesforce Platform Administrator

SALESFORCE_ADM_201
IntermediateVersion ADM-201Official exam guide โ†—

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10 questions across 8 topics. Choose an answer for each question, then check it to see the correct answer and explanation.

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6 questions in Configuration and Setup

CONFIG_SETUP

Configuration and Setup

6 questions in topic

Org setup, company settings, user administration, licences, security and access โ€” profiles, permission sets and permission set groups, roles, org-wide defaults, sharing, and the tools that audit all of it.

1
Single choice~90s

An employee resigned today, but their records, dashboards, and open items must first be reviewed before any changes. The account must be blocked from logging in immediately โ€” without freeing up the license yet. What should the administrator do?

2
Single choice~90s

New users in the Tokyo office see dates, times, and numbers in US formats. Which settings control each user's date/time formatting and time zone display?

3
Single choice~100s

Ten sales users share the same profile, but three of them also need permission to import leads. Following best practice, how should the administrator grant this extra permission?

4
Single choice~110s

Opportunities are Private org-wide. A sales manager complains they cannot see their team's opportunities. What grants managers automatic access to their subordinates' records?

5
Single choice~90s

Security requires passwords of at least 12 characters, expiring every 90 days, with no reuse of the last 5 passwords. Where does the administrator configure this?

6
Single choice~100s

A user reports they cannot see the 'Contracts' tab at all, though teammates with the same job can. What is the most likely cause the administrator should check first?