A company must grant account access based on geographic regions and product lines, where sales reps can belong to multiple regions at once — something the single role hierarchy cannot model. Which feature should the administrator implement?
Platform Administrator II
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Security and Access
6 questions in topicAdvanced sharing, territory management, permission set groups, restriction rules, and delegated administration.
Opportunities have a Private org-wide default. All users in the 'Strategic Deals' public group must see (but not edit) opportunities where the custom field Tier = 'Strategic', regardless of owner. What should the administrator create?
An administrator bundles several permission sets into a permission set group for the support team, but one permission set in the bundle includes 'Delete' on Cases, which support agents must NOT have. How can the admin remove just that permission without unbundling?
Interns share the same profile as full employees, but must see only Task records they own — even though sharing settings would grant broader access. Which feature enforces this record-level restriction for just the interns?
The admin team wants regional team leads to reset passwords and unlock users for their own teams only, without granting full administrative rights. Which feature supports this?
Security policy requires that users on the 'Finance' profile can log in only from the office network range and only during business hours. Where should the administrator configure this?
Objects and Applications
4 questions in topicAdvanced object relationships, record types, field dependencies, and external data integration.
A company must model that one Contact can attend many Training Courses and each Training Course can have many Contact attendees, storing an attendance status per pairing. What should the administrator build?
An administrator needs a field on Account that automatically shows the SUM of the Amount field from that account's related Opportunity records. Which configuration makes this possible declaratively?
Sales uses two different sales methodologies: 'New Business' deals follow one set of opportunity stages, while 'Renewals' follow a shorter set. How should the administrator implement this?
When users pick a Country on a custom object, the State picklist should show only the states belonging to that country. Which feature provides this?